Privacy policies

Lilia Margarita Salinas Garcia, owner of Zapaterias Luberly with address at Heron Ramirez 1020, col. Rodriguez CP 88630, Reynosa, Tamaulipas is responsible for the use and protection of your personal data, and in this regard, based on articles 15 and 16 of the Federal Law on Protection of Personal Data Held by Private Parties, informs you of the following:

  • For what purposes will we use your personal data?

We will use the personal data that we collect from you for the following purposes that are necessary for the service you request: Provide the requested products, evaluate the quality of the service we provide, billing and collection management, comply with obligations and commitments that we have contracted with you.

Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:

Promotion and marketing of products, newsletters and communications about our organization.

In case you do not want your personal data to be processed for these additional purposes, you can present a letter at this branch from this moment, stating the above. The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

  • What personal data do we collect and use about you?

To carry out the purposes described in this privacy notice, we will use the following personal data: full name, age, gender, address, private telephone number and email address, autograph signature, current employment, telephone number, work email address and email number. credit card.

  • Limitation of use and disclosure of information

In our program of notification of promotions, offers and services through email, only Zapaterías Luberly has access to the information collected. This type of publicity is carried out through notices and promotional email messages, which will only be sent to you and those contacts registered for this purpose, this indication may be modified at any time. Likewise, the requested information may be used by Zapaterías Luberly, this in order to be in contact for any questions or comments that may arise.

If you wish to stop receiving our newsletter, you can click on the "unsubscribe" link that you will find at the end of each of the emails received by Zapaterías Luberly and thus you can unsubscribe from all our communications to which you have subscribed. by Luberly Shoe Stores.

  • What sensitive personal data will we use?

Luberly Shoe Stores does NOT request sensitive personal data in any section. (Racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, union membership, political opinions, sexual preference)

  • With whom do we share your information and for what purposes?

We inform you that your personal data is not shared inside or outside the country.

  • How can you access, rectify or cancel your personal data or oppose its use?

You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them at

Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request in writing to the following email:

To know the procedure and requirements for the exercise of ARCO rights, you can contact us through our email , where they will process the requests for the exercise of these rights and will answer any questions you may have regarding the treatment of your information.

  • How can you revoke your consent to the use of your personal data?

You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we may require to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue providing the service you requested, or the conclusion of your relationship with us.

To revoke your consent, you must submit your request via email to

To know the procedure and requirements for the revocation of consent, you can request them via email to

  • How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

– Your registration in the Public Registry to avoid advertising, which is in charge of the Federal Consumer Protection Office, so that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information about this registry, you can consult the PROFECO website, or contact it directly.

– Your registration in the exclusion list, so that your personal data is not processed for marketing, advertising or commercial prospecting purposes by us. For more information send an email to

  • The use of tracking technologies on our website.

We inform you that on our website we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an internet user, as well as to provide you with a better service and user experience when browsing our page.

If you wish to disable cookies from your browser's configuration panel, go to the "Privacy" or "General" section, depending on the browser, and make sure you select the "Delete or delete cookies" option.

The personal data we obtain from these tracking technologies is as follows:

When the user is on the site, he will share his information with Zapaterías Luberly, information may only be disseminated in special cases, such as identifying, locating or taking legal action against those who violate the conditions of service of the website , cause damage to, or interfere with, the rights of Zapaterías Luberly, its properties, other users of the portal or any person who could be harmed by said actions.

Zapaterías Luberly will NOT sell, give away, facilitate or rent confidential information to third parties. Likewise, Zapaterías Luberly, will NOT share confidential information with third parties, except with the express authorization of its subscribers or when it is required by means of a court order to comply with certain procedural provisions.

The content and services offered by the Site are reserved and directed only to people who have the legal capacity to contract, in terms of article 1789 of the Federal Civil Code. The conduct of minors and persons with legal incapacity who enter the Site is under the strict responsibility of the parents, guardians or adults in charge of them, in terms of the provisions of articles 1919, 1920 and 1921 of the Federal Civil Code.